Process automation
Quotes, orders, invoices, approvals, onboarding. Multi-step flows that trigger on an event and run to the end, with a log you can audit.
Pillar 01 · Automation
Your tools finally talk to each other. Without you in the middle.
We build automations on Make, n8n and Zapier that move information between your software, e-mail and spreadsheets on their own, with human checks exactly where they matter.
Maken8nZapier
Trigger
E-mail, form, webhook, schedule
Extract
Read the PDF, the e-mail, the row
Decide
Rules + AI: classify, validate, route
Act
Create, update, send across your tools
Notify
Confirmation, alert, dashboard
−68%
average processing time on our last ten projects
3 weeks
from first call to a first automation in production
0
tools to replace in 9 projects out of 10
- Make
- n8n
- Zapier
- Airtable
- Google Workspace
- HubSpot
What we do
What we automate
Each of these is a scoped project with a fixed price and a measured before/after.
Tool integration
CRM ↔ ERP ↔ e-commerce ↔ accounting ↔ spreadsheets. Native APIs when they exist, webhooks or scraping when they do not.
AI document extraction
Purchase orders, invoices, IDs and e-mails read by a language model, validated by rules, and pushed into the right system.
Lead routing & CRM hygiene
Every form, ad and WhatsApp lead lands in the CRM, enriched, deduplicated and assigned, with a reminder if nobody follows up.
Reporting & dashboards
The Monday report builds itself. Live dashboards, scheduled exports and alerts when a number drifts.
AI-in-the-loop steps
Classification, summarising, drafting replies, translation. A model does the thinking inside the flow; a human approves where it counts.
Make, n8n or Zapier? We pick the right one for you.
We are not tied to a platform. The choice depends on volume, budget, data sensitivity and who will maintain the flows.
| Criterion | Zapier | Make | n8n |
|---|---|---|---|
| Best for | Fast, simple flows | Visual complexity at a fair price | High volume, self-hosting, custom code |
| Hosting | Cloud only | Cloud only | Cloud or your own server |
| Cost at scale | High | Medium | Low |
| Data stays in Morocco / EU | No | EU region | Yes, if self-hosted |
| Learning curve for your team | Lowest | Medium | Higher |
| Typical client | Small team, few flows | SME with many apps | Scale-up, regulated data |
How much is the manual work costing you?
Move the sliders. The figures are indicative and assume 46 working weeks a year.
Annualised
828 h
Hours recoverable
124,200 MAD
Potential savings
Most first automations recover 50 to 80% of the hours measured.
Get a firm estimateUse cases
Where it pays off first
The same patterns show up in every sector. Here are the ones that return the most hours.
- Distribution
E-mail orders into the ERP
Orders arriving as e-mails and PDFs are read, checked against stock and created in the ERP with a confirmation sent back.
- Services
Quote to invoice to reminder
A signed quote becomes an invoice, the reminder sequence starts and stops the day payment arrives.
- E-commerce
Order ops and customer updates
Shopify or WooCommerce orders sync to the carrier and the accounting tool; customers get WhatsApp updates.
- Real estate
Lead qualification
Portal and ad leads are scored, enriched and assigned to an agent within a minute, with follow-up reminders.
- Healthcare
Appointment reminders & no-show recovery
Reminders 24 hours before, rebooking flows for absences, all logged in the practice software.
- Finance & HR
Monthly closing & onboarding
Expense reports, bank reconciliation alerts, employee onboarding checklists that create accounts and send documents.
How it works
From one process to a system that runs itself
Map the real flow
We sit with the people who do the work and document what actually happens, including the exceptions.
Quantify and prioritise
Hours, errors, delays. We rank by return on investment and pick the first flow.
Build on real data
The automation runs on your actual data in a sandbox. You watch it work before anything touches production.
Go live, monitor, improve
Deployment, alerts, documentation, a two-hour training for your team and 30 days of free adjustments.
What you receive
What you receive
- A map of the real process and its exceptions
- Automations in production on Make, n8n or Zapier, in your accounts
- Monitoring with Slack, e-mail or WhatsApp alerts when something breaks
- Documentation in French, Arabic or English
- A two-hour training session for your team
- 30 days of free adjustments after go-live
Tools we work with
- Make
- n8n
- Zapier
- Airtable
- Google Workspace
- HubSpot
- Odoo
- Shopify
- Notion
- Slack
Typical outcomes
Typical outcomes
- −68%
- processing time
- ×2
- orders handled per person
- 0
- data-entry errors
- 6 h
- given back per week per person
average across our last ten projects
food distributor, Casablanca
rules validate before anything is written
median
Frequently asked questions
The questions we hear most often. Yours is probably here.
Do we have to buy Make, n8n or Zapier licences?
Yes, in your own name: you own the accounts and the flows. We help you pick the right plan; many clients start under 500 MAD per month. n8n can be self-hosted for the cost of a small server.
What happens when something breaks?
Every flow has monitoring, alerts and a documented fallback. With a support plan we intervene within guaranteed times; without one, your trained team has the documentation to fix it.
Can automation include AI?
Yes. Reading documents, classifying requests, drafting replies or summarising calls are AI steps we place inside the flow, with a human approval when the decision matters.
How is the price set?
Fixed price per flow after the blueprint week. You know what it costs before we build. Support is a flat monthly fee.
We already have a few Zaps. Can you take them over?
Yes. We audit, document and harden existing flows before adding new ones. Often half the value is in fixing what silently fails today.
Next step
Bring us the process that costs you the most hours.
In thirty minutes we tell you whether it can be automated, with what, and what it would save.
30 min · video call · French, Arabic or English · no preparation needed